I recently completed a 3-month internship with the Asian and Pacific Training Centre for Information and Communication Technology for Development (APCICT) located in Incheon, South Korea. Looking back on the experience, I feel truly grateful for the insights and skills I gained. My day-to-day responsibilities as a Digital Outreach Intern included proofreading and revising knowledge products related to information and communication technologies (ICT) for development, supporting community outreach efforts, and creating social media content.
One of the main projects I undertook involved creating a UN content creation guide that specifically emphasized digital accessibility guidelines. While performing these tasks, I strengthened my research and cross-cultural communication skills. I also gained familiarity with learning management system (LMS) software and learned more about ICT topics, such as AI ethics and disaster risk management.
One highlight from my internship was attending the UN Public Service Forum in Incheon. This year’s guiding theme was “Fostering Innovation Amid Global Challenges: A Public Sector Perspective.” The Forum prompted collaboration among participants and allowed countries to celebrate each other’s policy successes. I learned about gender equity and environmental initiatives, achievements, and innovations from around the world, including often-overlooked countries like Mauritius and Lao PDR. As a future policymaker, I was thankful for the opportunity to be exposed to a diverse range of policy interventions.